CAMPCS UK Customer Communications, all communications from customers has to be done via our Help Desk Centre: https://campcsukhelp.zendesk.com/ or via our Help Desk Centre email address: support@campcsukhelp.zendesk.com. If you have contact with one of our staff members on WhatsApp, Messenger, etc. Then this breaches this policy; you must always adhere to this policy. There will be no direct messaging of our staff members on WhatsApp or Messenger. Please use the official communications and customer communications policy.
Not Acceptable Policy Section 1:
Our CAMPCS UK representatives will not accept communications with First Name communications. We don’t do first names as when having conversations with our staff team, or having communication conversations with our customers. We expect that you respect and follow this policy at all times.
Cursing, Abusive, Intimidation, Bullying, Discrimination, Disability Discrimination Behavior Section 2:
Any attempt to use such as Full Captital letters, or be abusive in anyway, cursing, discrimination, disability discrimination, slander, defamatory behavior, will not be tolerated at CAMPCS UK. If there is any threatening behavior this will also not be tolerated and the police will be made aware.
Rights to Refuse Services To Customers Section 3:
Staff have every right to refuse Customer Services to any Customer, who poses a danger to the company, or danger to staff members. Or poses such as danger to the company’s reputation. We will refuse all services, and we will end up canceling services such as warranties, system checks, and any remote services you may have with CAMPCS UK. We also have rights to refuse services, new accounts.